Why Reviews are Important to your Business Success
Does one opinion really count? The answer is yes! The most powerful marketing tool for any business is a customer’s word-of-mouth recommendation.
Consumers are paying less attention to what companies are saying about their own products or services and paying more attention to what other consumers are saying about company's products or services, using online reviews.
These reviews provide powerful insight into your customer service, punctuality, pricing, professionalism, responsiveness and overall quality of work.
Angie's List members pay to access local reviews on service companies in their area; but without reviews, it's unlikely that members are getting enough information they need to make an informed decision about hiring your business.
Start asking your customers for reviews. You won’t get them if you don’t ask. Angie's List provides many free ways you can get started:
Attach a review form to your sales receipts or invoices.
When the customer gets home or when they have free time, they can reference their receipt or invoice with the attached review form. These are postage paid sheets they can simply fill out and mail it in to us - at no cost to you.
Include a review link in your website and emails.
Anytime you have a chance to be in front of your client, give them the option to review you.
Directly link them to your Angie's List business review page with a personalized review link.
We'll help ask for reviews from your customers - for free.
Send us a list of your previous and current customers and we'll only reach out to those that are already Angie's List members and ask them about their experience with you. We'll keep the list you send to us safe and confidential.
For companies that receive and maintain excellent reviews, Angie's List will award them with the Super Service Award.
Super Service Award winners are preferred among our members because less than 5% of companies on Angie's List meet the eligibility requirements of a superior service rating.
The award will appear on your Angie's List profile and you'll have access to the award logo to place on your own business website, business cards, invoices and estimates. For more information on this award, sign in to the Business Center and click on the Super Service Awards tab.